Effective Date: April 3, 2025
Welcome to Velanah.com (“Velanah,” “we,” “us,” or “our”). By accessing or using our website, purchasing a product, or participating in our courses, you agree to be bound by the following Terms and Conditions (“Terms”). Please read them carefully before using our site.
If you do not agree to these Terms, do not access or use our services.
1. Overview
Velanah.com is an ecommerce platform where users can purchase bracelets. Each bracelet purchase includes access to an associated online course, which, upon completion, grants a certificate of completion.
2. Eligibility
To use our Site and services, you must be at least 13 years old. By using our Site, you represent that you meet this age requirement.
3. Account Registration
You can register and log in using your Google account. You are responsible for maintaining the confidentiality of your login credentials and any activity that occurs under your account.
You agree to:
- Provide accurate and current information
- Not share your account or allow others to access your course
- Notify us immediately of any unauthorized use of your account
4. Purchases and Payments
a. Bracelet Orders
By placing an order, you agree to provide accurate payment and shipping information. All prices are listed in USD and are subject to change without notice.
b. Payments
We process payments securely using third-party services such as Stripe. By purchasing from us, you agree to their terms and conditions as well.
5. Course Access and Certificates
Each bracelet purchase grants you access to a related online course. You’ll receive a certificate of completion once all required modules are completed successfully.
- Access to courses is non-transferable.
- Certificates are issued digitally and linked to your registered name and email.
- We reserve the right to revoke course access if misuse or sharing is detected.
6. Intellectual Property
All content on the Site, including course materials, graphics, branding, and product designs, is the property of Velanah and is protected by copyright and trademark laws.
You agree not to:
- Copy, distribute, or resell our content
- Use our content for any commercial purposes without permission
7. Refund Policy
All sales are final unless otherwise stated. If you experience an issue with your order or course access, please contact us at support@velanah.com, and we’ll do our best to resolve the issue.
8. User Conduct
You agree not to use the Site to:
- Engage in unlawful, fraudulent, or harmful behavior
- Attempt to gain unauthorized access to systems or data
- Disrupt or harm the experience of other users
We reserve the right to suspend or terminate accounts that violate these terms.
9. Limitation of Liability
Velanah is not liable for:
- Any indirect, incidental, or consequential damages
- Delays or failures in delivery beyond our control
- Errors in third-party services (e.g., Google login, Stripe)
10. Changes to Terms
We reserve the right to update these Terms at any time. Changes will be posted on this page with a revised effective date. Continued use of the Site after changes means you accept the updated Terms.
11. Governing Law
These Terms are governed by the laws of the state or jurisdiction in which Velanah is legally registered or operated. Any disputes shall be resolved in the appropriate courts of that jurisdiction.
12. Contact Us
If you have any questions about these Terms, please contact us:
Email: support@velanah.com
Website: https://www.velanah.com